Privacy Policy

This Privacy Policy describes how Snurlz ("we", "us" or "our") collects, uses and shares information about you when you visit www.snurlz.com (the "Site"). By using the Site you agree to the practices described in this policy.

1. Information We Collect

Information you provide directly. When you contact us via the contact form or email, we collect your name, email address and any message content you submit.

Automatically collected information. When you visit the Site, our servers may automatically collect standard log data including your IP address, browser type, referring/exit pages, operating system and date/time stamps. This data is used only for analytics and security purposes.

Cookies and similar technologies. We use first-party cookies to remember your preferences and analyse traffic patterns. We do not use cookies to track you across other websites. You can disable cookies in your browser settings, though some site features may not function correctly.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and support requests
• Improve and maintain the Site and its content
• Understand how visitors use the Site (aggregate analytics only)
• Detect and prevent fraudulent or harmful activity
• Comply with applicable legal obligations

We will never sell, rent or trade your personal information to third parties for marketing purposes.

3. Third-Party Services

We may use the following third-party services that have access to limited data:

• Analytics. We may use an analytics provider (such as Google Analytics) to measure Site usage in aggregate. Analytics providers may set their own cookies. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout.
• Hosting. The Site is hosted by a third-party web host that processes server logs on our behalf.
• Advertising. We may display contextual advertising. Ad networks may use cookies to serve relevant ads. We do not provide these networks with personally identifiable information.

4. Data Retention

We retain contact form submissions and enquiry emails for up to 12 months, after which they are permanently deleted unless we are required to retain them longer by law.

Server log data is retained for up to 90 days for security monitoring, then deleted.

5. Data Security

We implement reasonable technical and organisational measures to protect your information against unauthorised access, loss or disclosure. However, no method of transmission over the internet is 100% secure. We encourage you to take steps to protect your own information online.

6. Children's Privacy

The Site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can delete it promptly.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us using the details below.

8. Links to Other Sites

The Site may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us via our contact page.